Terms of service
These are the terms of buying from textile-house online, written the way we would say them across the counter.
Prices and payment
- All prices are in Indian Rupees (₹) and include all taxes. Displayed conversions to other currencies are approximate; you are always charged in INR.
- Cash on delivery is available within India on orders up to ₹3,000.
Orders and stock
- An order is confirmed when payment succeeds, or when a cash-on-delivery order is accepted by the shop.
- We keep stock counts honest, but a shop with one shelf can occasionally sell the last piece across the counter. If that happens we will call you, and refund in full if you do not want to wait.
- Colours on screen are close, not exact — handloom dye lots vary, and that is part of the cloth.
Delivery and returns
Delivery charges and times are on the shipping page; the 7-day return and exchange promise is on the returns page. Both are part of these terms.
The legal lines
- This website and its content belong to Textile House, Connaught Place, New Delhi.
- Any dispute is governed by Indian law, with courts in New Delhi having jurisdiction.
- Questions about any of this: call the shop. A person answers.